Human Resources Generalist

New York, United States · Human Resources · HRMNY01 expand job description ↓


Hello! We are jones knowles ritchie

We’re an award-winning and proudly independent creative branding agency with offices in New York, London, Singapore, and Shanghai. We grow businesses by creating unmistakable brand stories that come to life through design, film, brand experiences, and beyond. We work for some of the most famous brands in the world, amplifying and celebrating what makes them unique to help them get noticed and chosen

HR Manager

We are looking for an enthusiastic and dedicated HR Manager to take on responsibility for the day to day HR of the New York studio. Within this role you will be the go-to person for our team of 80 people. This is a full generalist role, covering the full lifecycle of employees. As well as making sure all of the HR administration and systems are up to date you will support managers in the day to day development of their teams. You will have the leadership of our Global HR Director and support our MD in delivering an outstanding experience to our people.

Reporting Line: Reports to Global HR Director, with dotted line to the NY MD

Key Responsibilities

  • Take full responsibility for the HR administration in the agency
  • Be the first port of of call for all people related questions
  • Support the team in ensuring job descriptions are up to date and available for recruitment process
  • Issue contracts for new hires
  • Champion the on-boarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees in their new role
  • Ensure employees details are correct and up to date on our HR System (Namely
  • Run the payroll process in collaboration with Finance, ensuring accuracy and completion to deadline
  • Administer all employee benefits
  • Write and deliver HR induction for all new local employees
  • Train appraisers in how to deliver effective appraisals and use associated tools
  • Trains appraisers in how to deliver effective appraisals and use associated tools
  • Can recognise good objectives, and support in the creation of good quality objectives for employees
  • Support managers in any performance issues within their teams
  • Manage training programme and external suppliers


2-3 years experience in a generalist role/s with good all round experience in employee lifecycle

Experience of payroll is essential

SHRM certification and professional HR affiliations preferred but not essential.

Outstanding attention to detail

Discretion and trustworthiness

Resourcefulness, resilience and proactivity in getting to know the people and the business, in order to reach successful outcomes


Salary $60,000 - $75,000 pa depending on experience

20 days holiday per year plus discretionary Christmas closing

401K match funded to 4%

Medical Insurance

Life Insurance

Long term disability insurance

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